Porath and Amir Erez, Academy of Management Journal, 2017.Īn Antidote to Incivility, by Christine Porath, Harvard Business Review, 2016. How Rudeness Stops People From Working Together, by Christine Porath, Harvard Business Review, 2017.ĭoes Rudeness Really Matter? The Effects of Rudeness on Task Performance and Helpfulness, by Christine L. The Key to Campbell Soup’s Turnaround? Civility, by Christine Porath and Douglas R. Make Civility the Norm on Your Team, by Christine Porath, Harvard Business Review, 2018. Trapped by a First Hypothesis: How Rudeness Leads to Anchoring, by Binyamin Cooper, et. The Cost of Bad Behavior: How Incivility is Damaging Your Business and What to Do About It, by Christine Pearson and Christine Porath, 2009. Mastering Civility: A Manifesto for the Workplace, by Christine Porath, 2016. Insight: Why We’re Not as Self-Aware as We Think, and How Seeing Ourselves Clearly Helps Us Succeed at Work and in Life, by Tasha Eurich, 2017. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility. Witnessing rude behavior - whether it’s coming from angry customers berating a store clerk or airline passengers getting into a fistfight - can have long-lasting effects on our minds. It’s not your imagination: rudeness appears to be on the rise.
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